We are confident that our products are the best available anywhere.
If you are dissatisfied, please contact us to discuss return and refund if applicable. We will not refund if, for example the product simply disagrees with your skin (read further down for more about this) or you decide after purchase that you do not like it.
We often find that people are not using the products correctly, for example, so have made a number of instructional videos to make sure that you get the best out of your products and are using them correctly:https://beautyandthebees.com.au/how-to-videos/
Please note: Whilst we make not therapeutic claims for our products, the herbs and essential oils included have many benefits which are well documented in herbal and aroma therapeutic literature. Please check about this with your naturopath/therapist.
No medical claims are implied in the information given in this catalogue/web site, and diagnosis or treatment of any condition is not intended. Any reference to medicinal or health benefits cannot be taken as a replacement for medical advice or prescription medication or seen as a diagnosis for a specific condition. Products are for external use only.
Despite the pure and natural nature of our products, some people react or are allergic to entirely natural substances- for example the highly alkaline treated water in cities alone can exacerbate skin conditions.
Whilst allergic reactions are extremely rare and unexpected, Beauty and the bees cannot be responsible for allergies to products and resultant ailments if any. We strongly suggest that you patch test* (see below) any new product before its continued usage. If any redness or itching occurs do not continue use.
Apply a small amount of new product to clean skin inside the elbow or behind the ear. Cover and leave for 24 hours. Human skin changes daily, affected by emotions, diet, hormones, and the climate, and as with all cosmetic products, what suited you yesterday may not today, even though our formulae and ingredients have not changed at all, and unfortunately we cannot be responsible for this.
It is especially important to undertake this patch testing if you are prone to sensitive skin, eczema, and psoriasis to avoid flareups.
We suggest that you choose a product to suit the season, i.e. a richer, more protective cream in the winter, lighter in the summer.
Beauty and the Bees products are 100% natural, and in most cases food based, hence edible, although unpalatable! Most ingredients are readily available in the garden or pantry, so you can feel good about putting them on your body. When you use Beauty and the bees, you are supporting a eco-aware business which believes in making value for money, real products.
Beauty and the bees uses only renewable, and when possible certified organically grown, ingredients which are responsibly harvested. We support local certified organic farmers/growers or wildcrafters who practise sustainable agricultural methods and harvest responsibly in the wild.
We wholly hand-make all our products and combine the ingredients to suit your skin.